First: Hurr Platform Terms of Use
Legal Agreement Between Har Platform and Its Users
Preamble
These Terms and Conditions constitute a legally binding agreement between Hurr Platform and all its users, whether visitors or registered members, upon accessing or using the website or mobile applications of the Platform.
Use of the Platform or registration therein constitutes the user’s explicit acknowledgment that they have read, understood, and agreed to these Terms as a full legal obligation.

Article (1): Definitions
The following words and expressions shall have the meanings assigned to them below unless the context requires otherwise:
Platform: Hurr electronic platform, including its website and mobile applications.
Terms: These Terms of Use and any related policies.
Member: Any person who has created an account on the Platform.
Hurr (Freelancer): A Member who provides services through the Platform.
Client: A Member who requests the execution of a project or service.
Project: A specific service request executed through the Platform.
Account: The electronic account designated for the Member on the Platform.

Article (2): Nature of the Platform
The Platform operates as an electronic intermediary intended to facilitate communication and contracting between the Client and the Hurr. The Platform shall not be considered a party to any contract or agreement concluded between them and shall bear no responsibility for the execution or outcomes of projects.

Article (3): Supplementary Policies
The following policies form an integral and complementary part of these Terms and are binding upon all users:
Privacy Policy
Refund Policy
Commission and Fees Policy
Support and Assistance Policy
In the event of any conflict, the provisions of the Terms of Use shall prevail.

Article (4): Registration and Membership
The Member shall provide true and accurate information and update it when necessary.
The Account is personal and may not be used by any third party.
Creating more than one account per user is prohibited.
The Platform may suspend or terminate any account upon violation of these Terms, with notice to the Member whenever possible.
A Member may request account closure after settling all financial and legal obligations.

Article (5): Project Management and Payment
All communications, payments, and project execution shall occur exclusively within the Platform.
Any agreement or execution conducted outside the Platform for circumvention purposes shall constitute a material breach.
The project amount shall be deposited into the Client’s wallet within the Platform upon acceptance of the offer.
The Hurr’s earnings shall be held for three (3) business days following project delivery for verification purposes.
The Client may not cancel the project or request modifications after confirming final acceptance.

Article (6): Obligations of the Har (Freelancer)
The Hurr undertakes to:
Possess the legal capacity to provide services.
Execute the project in accordance with the agreed terms.
Refrain from providing unlawful or non-compliant content.
Bear full legal responsibility for their work and submitted content.

Article (7): Obligations of the Client
The Client undertakes to:
Possess the legal capacity to contract.
Pay the project value as agreed.
Refrain from misusing the Platform.

Article (8): Monitoring and Content
The Platform reserves the right to review, remove, or modify any content that violates applicable laws or these Terms without incurring any liability.

Article (9): Disclaimer of Liability
To the extent permitted by applicable law, the Platform shall not be liable for any direct or indirect losses resulting from the user’s use of the Platform.

Article (10): Governing Law and Jurisdiction
These Terms shall be governed by the laws and regulations of the Kingdom of Saudi Arabia. The competent courts within the Kingdom shall have exclusive jurisdiction over any disputes arising therefrom.

Article (11): Amendments
The Platform reserves the right to amend these Terms at any time. Any amendments shall become effective immediately upon publication.

Second: Privacy Policy
Data Protection Policy of Har Platform
Hurr Platform is committed to protecting users’ personal data in accordance with the Personal Data Protection Law of the Kingdom of Saudi Arabia.
1. Data Collected
Name
Mobile number
Email address
Payment information
Correspondence content
Usage data
2. Use of Data
Data is used to operate the Platform, provide services, enhance user experience, and ensure regulatory compliance.
3. Data Sharing
Data shall not be sold or shared except with trusted entities (such as payment gateways) or where legally required.
4. User Rights
Users have the right to access their data, request corrections, and request account closure after settling obligations.
5. Amendments
The Platform reserves the right to amend this Policy, and amendments shall become effective upon publication.

Third: Refund Policy
Hurr Platform Refund Policy
Refund requests must be submitted through a support ticket.
Platform fees, taxes, and payment gateway fees are non-refundable.
Refund Cases:
Project not yet started: The amount shall be refunded after deduction of applicable fees.
Project in progress:
Due to Har’s fault: Refund issued after verification.
Without valid reason: Fees and commissions shall be deducted.
Refunds shall be processed to the original payment method within a period not exceeding ninety (90) days, subject to the payment gateway’s terms.

Fourth: Commission and Fees Policy
Financial Fees on Hurr Platform
Platform Commission: 15% of the project value, borne by the Hurr.
Platform Fee: 8% of the amount paid by the Client.
Value Added Tax (VAT): 15% applied in accordance with applicable regulations.
All fees are non-refundable.

Fifth: Support and Assistance Policy
Hurr Platform Customer Service Policy
Support is provided through the ticketing system within the Platform.
Responses are provided within an estimated period of one (1) to three (3) business days.
The Platform may escalate or close tickets after resolution.
Disputes shall be resolved according to fair professional standards.

Registration Approval Statement
“I acknowledge that I have reviewed the Har Platform Terms of Use and all associated policies and agree to them in full as a legally binding commitment.”